Please read these terms carefully before using our services or website.
By accessing and using this website or engaging our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:
All content on this website, including text, graphics, logos, images, and software, is the property of Doubleforge or its content suppliers and is protected by Dutch and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
When using our website, you are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
We collect information that you provide directly to us, including:
We use the information we collect to:
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.
Under the General Data Protection Regulation (GDPR), you have the right to:
Our website may use cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
This website and our services are provided "as is" without any representations or warranties, express or implied. We make no warranties or representations about the accuracy or completeness of the content on this website or the content of any websites linked to this website.
To the fullest extent permitted by law, Doubleforge shall not be liable for:
While we strive to deliver high-quality custom e-commerce solutions, software development involves inherent uncertainties. Project timelines, costs, and outcomes may vary based on requirements complexity, scope changes, and external factors. All project estimates are provided in good faith but are not guaranteed.
Support and maintenance services are provided as agreed in individual service contracts. We make reasonable efforts to address issues promptly but cannot guarantee specific response times or resolution outcomes for all technical problems.
Our solutions may integrate with third-party services, platforms, and APIs. We are not responsible for the availability, reliability, or changes to these external services. Functionality dependent on third-party services may be affected by factors beyond our control.
Clients are responsible for providing timely feedback, required materials, access credentials, and clear requirements. Delays or additional costs resulting from incomplete or late client input are not the responsibility of Doubleforge.
You agree to indemnify and hold Doubleforge harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these terms.